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Frequently asked questions
Here are answers to some of the most common questions we receive. If you don’t find what you’re looking for, feel free to reach out to our customer support team—we’re here to help!
We offer a wide range of courier and cargo logistics services, including:
Local and international courier services
Freight forwarding (air, sea, and land)
Warehousing and storage
Customs clearance
Temperature-controlled shipping
Oversized cargo handling
E-commerce logistics solutions
We operate globally, with a network covering 10+ countries. Whether you’re shipping locally or internationally, we’ve got you covered.
You can schedule a pickup online through our website or by calling our customer service team. We offer flexible pickup times to suit your schedule.
Once your shipment is booked, you’ll receive a tracking number. Use this number on our website or mobile app to track your shipment in real-time.
Delivery times vary depending on the destination and shipping method. Contact us for an estimated delivery timeline based on your specific needs.
Shipping costs are based on factors such as package weight, dimensions, destination, and shipping speed. Use our online quote tool or contact us for a customized estimate.
We accept all major credit cards, bank transfers, and online payment platforms. Payment options may vary by region.
No, we believe in transparency. All costs, including customs duties and taxes (if applicable), will be clearly communicated upfront.
Yes, we provide end-to-end customs clearance services for international shipments. Our team ensures all documentation is completed accurately and efficiently.